Cookie Policy
This cookie policy explains what cookies are, which cookies IT bugsolutions uses on its website, why we use them, and how you can manage your cookie settings. We comply with the European cookie legislation and the requirements of the ePrivacy Directive and GDPR, which require us to provide clear information and – where necessary – obtain your consent for the use of certain cookies.
1. What are cookies?
- Definition: Cookies are small text files placed on your computer, tablet, or smartphone when you visit our website. These text files remember certain data from your visit so your device is recognized upon later visits. Cookies can remember preferences (like language choice) or track how you navigate the site.
- Content: Cookies generally contain the domain name of the website placing them, a unique value (e.g. an identification number), and a retention period (how long the cookie stays on your device, ranging from just the session duration to multiple years).
- Security: Cookies are generally safe: they cannot install active software (such as viruses) on your device and only read the information they have stored.
- Similar technologies: Besides cookies, there are similar technologies such as JavaScript, web beacons, pixels, and local storage that provide comparable functionality. For readability, we use “cookies” as an umbrella term for all these technologies.
2. Why do we use cookies?
- Functionally necessary cookies: These cookies are strictly necessary for our website to function. For example, they enable you to navigate the site and use basic functions. Think of remembering your login status (so you don't have to log in again on every page) or storing items in a shopping cart (if applicable). Without these cookies, the site cannot function properly. Consent is not required for this type as they are only used to perform communication over the internet or provide a service requested by you.
- Preference cookies: These cookies remember your preferences and choices to improve your user experience. For example, remembering your language settings or region so you don't have to adjust them at every visit. These cookies may improve usability but are not strictly necessary. According to regulation, we must ask consent for some of these cookies if they are not purely technical. In practice, we mostly only store your preferences if you explicitly request it (e.g. by changing a setting on the site).
- Analytical cookies: These cookies collect anonymized statistics about the use of our website. We can see which pages are popular, how visitors navigate the site, which browser types are used, etc. We use this information to continuously improve the website and tailor it better to our users' needs. Where possible, these analytics cookies are privacy-friendly configured (e.g. IP masking). If the analytical cookies have little or no privacy impact, they may be placed without consent based on our legitimate interest. However, if provided by third parties or enabling extensive tracking, we will ask your consent before placement.
- Tracking and marketing cookies: These cookies track your behavior across our website (and possibly beyond) to build profiles and show you targeted content or ads. Currently, IT bugsolutions does not use third-party advertising cookies for personalized ads on its own website. Should this change in the future, we will explicitly ask your consent before placing such cookies as required by law for example social media plug-ins or advertising cookies.
3. Third-party cookies
- Third parties: Some cookies on our website may come from third parties we cooperate with. Examples include integrating an analytics tool (like Google Analytics) or embedded videos (e.g. YouTube/Vimeo). These third parties may place cookies necessary for their service.
- Privacy: IT bugsolutions contractually ensures these parties do not use data obtained via cookies for their own purposes, but we cannot fully exclude further processing by them. Please consult the privacy and cookie policies of these third parties for how they handle cookie information. We strive to only work with third parties complying with European privacy laws.
- Social media: Our site may contain buttons or links to social media (e.g. LinkedIn or GitHub). Clicking these may place cookies from these external services to see that you came from our site. We have no influence on this.
4. Your consent and cookie settings
- Cookie banner: On your first visit to our site, we showed you a cookie banner asking – where legally required – for your consent to place non-essential cookies. You were given the choice to accept all cookies, reject only essential ones, or make a personalized selection.
- Preference storage: Your preferences are stored as a cookie so you don't have to make your choice every visit (unless you clear cookies or our cookie policy substantially changes).
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Change or revoke: You can change or revoke your cookie preferences anytime in two ways:
- Via our website: [Here would be a link or explanation of a settings page or popup on the website where users can change their cookie preferences, if IT bugsolutions provides that functionality.]
- Via your browser settings: You can also delete cookies or block new ones in your browser settings. Consult your browser’s help section (Chrome, Firefox, Safari, Edge, etc.) for instructions.
- Effects of blocking: Please note if you block all cookies (including essential ones), our website may not work optimally. A minimal service (e.g. viewing information pages) remains available, but functions like logging in, ordering, or remembering preferences may not work.
- Revoking consent: It is as easy to withdraw consent as to give it. For example, you can disable non-essential cookies via the methods above. If you revoke consent, we will no longer place or will delete/anonymize those cookies where possible.
5. Overview of cookies
Below is a brief overview of the cookies currently used on our website, categorized. (Note: This is an example list; IT bugsolutions would provide actual cookie names, purposes and retention periods in reality.)
| Cookie name | Category | Purpose | Retention period |
|---|---|---|---|
| session_id | Essential | Session identification | Expires when browser closes |
| XSRF-TOKEN | Essential | Protection against CSRF | Expires shortly |
| language | Preference | Remembers language choice | 1 year |
| _ga (Google Analytics) | Analytical | Unique anonymous ID for statistics | 2 years |
| _gid (Google Analytics) | Analytical | Distinguishes users (anonymous) | 24 hours |
| — | Marketing | None in use | — |
The cookies listed are indicative. We update this list when introducing new cookies subject to consent or changing existing ones.
6. Privacy and cookies
- Personal data: Insofar as cookies contain or can be linked to personal data (e.g., cookie ID linked to a customer profile), our Privacy Statement applies. It explains how we handle data and your rights.
- Purpose and retention: Such data will not be used beyond described purposes nor retained longer than necessary.
7. Questions
If you have questions about this privacy policy, please contact contact@itbugsolutions.com. Changes to this policy will be communicated via the website.
IT bugsolutions may update this cookie policy from time to time, e.g. due to law changes or cookie use. Important changes will be communicated on the website (and we may ask for fresh consent if required). At the bottom of this page you can see when the cookie policy was last updated.