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Practical website guides that get you unstuck

Hacked, down, slow or showing an error? Clear, honest explanations and step-by-step help from the people who repair websites remotely.

Backups Nov 07, 2025 · 6 min

Website data lost? How to prevent and recover from it

Website data lost to a hack, bad update or host failure? Learn what to do first, how the 3-2-1 backup rule works and how to test a...

Backups Oct 16, 2025 · 6 min

Hit by ransomware? Learn how to isolate it, whether to pay, how it differs from website malware and why off-site backups decide th...

Backups Sep 17, 2025 · 5 min

Build a website continuity plan in an hour: contacts, access list, backups, restore test and a runbook for the five most likely si...

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